Reference

Terms for India account access

Our Terms & Conditions set the account rules for your wallet, game sessions, withdrawals, support contact and use of f12 in India.

India account rulesUPI wallet clausesGame session termsLocal law context

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How our clauses apply in India

f12 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions explain how your account is created, verified, used and closed, and how our wallet records connect to UPI, Paytm and PhonePe activity. They also cover game rounds in Baccarat, Mayan Gold, Football Strike, Crash Game, Bingo and Fishing War, including when a

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round is recorded, settled or checked after a technical interruption. We may ask for documents before withdrawals, account changes or access recovery. Your use must follow the law that applies where you are located, and access is available only where local law permits. If any clause
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cannot be applied in your area, the remaining clauses continue to apply as far as law allows.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Help paths for Terms questions

If a clause is unclear, contact us before you deposit, enter a game round or request a withdrawal.

Account support Use the support option inside your account for Terms questions linked to sign-in, wallet checks, withdrawal status or recorded game sessions. This lets us match your message with the correct account record.

Email requests Email us when you need a written reply about a clause, account closure, document request or correction to your stored details. Include your registered contact and avoid sending card or bank passwords.

Security contact If you believe your account was accessed without permission, contact us quickly and refer to the Terms clause on account security. We may pause access while we check device and wallet activity.

ACCOUNT CARE

Account records under these Terms

The Terms & Conditions explain how we handle your account details while you use the lobby, wallet and support channels.

Data handling

We collect account details, contact data, device signals and wallet records needed to apply the Terms. This helps us verify access, settle balances and answer disputes without asking for the same facts repeatedly.

Cookie use

Cookies and similar tools support sign-in, session checks and account protection under the Terms. You can manage browser settings, but some account pages may need these tools to work correctly.

Account security

Your Terms duties include keeping passwords private, using your own payment details and telling us about unusual access. We may request extra checks before changing contact details or releasing withdrawals.

Record retention

We retain wallet entries, support messages, verification outcomes and game session logs for periods needed under law, payment checks and dispute handling. When records are no longer needed, we remove or anonymise them.

Change requests

You may ask us to correct account details, update contact data or explain stored records linked to the Terms. Some changes need identity checks before we act on the request.

Dispute handling

If you raise a Terms dispute, we check wallet entries, game timestamps, support records and device activity. We reply with the clause applied and the record used for that decision.

Terms questions before you join

These answers explain how the Terms & Conditions affect your account before and after you join. They focus on practical points: eligibility, payments, game records, data requests, withdrawals, account security and contact routes. If your situation is unusual, ask support before you act, so the right clause can be checked against your account record.

They apply when you create an account, sign in, use the wallet, enter a game round, contact support or request a withdrawal. Access also depends on local law and is available where local law permits.

The Terms explain that wallet entries must match your account and payment details. Deposits through UPI, Paytm or PhonePe are recorded with timestamps, reference details and checks that may affect withdrawals.

We check the recorded game data, wallet entry and session timestamp. The Terms allow us to settle, void or correct a round when records show an interruption, mismatch or incomplete result.

Yes. Contact support with the detail you want changed and why it is wrong. We may ask for verification before updating names, phone numbers, email addresses or payment-linked account records.

The Terms allow verification when a withdrawal, account change or security alert needs extra checks. We use those checks to confirm identity, payment ownership and account activity before releasing funds.

Yes. Access may be paused while we check security alerts, payment mismatches, suspected misuse or requests from the account holder. We aim to explain the clause involved when we contact you.

Send your account contact, the date, the wallet or game reference and a short description through support or email. We compare your request with records and reply with the relevant clause.

Terms for India account access

Help paths for Terms questions

Account records under these Terms

Data handling

Cookie use

Account security

Record retention

Change requests

Dispute handling

Terms questions before you join

01 When do the Terms & Conditions apply to me?

02 How do the Terms cover UPI, Paytm and PhonePe?

03 What happens if a game round has a technical issue?

04 Can I ask for my account details to be corrected?

05 Why might you ask for documents before a withdrawal?

06 Can my account access be paused under the Terms?

07 How do I raise a Terms & Conditions dispute?

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